Howdy from Baytown!
Ah, the first post! The innocent exuberance of a fresh start - a blank sheet! Alas, what do I get? Writer's Block... Oh well - it is what it is.
Let's start with a simple introduction. Hi, I'm Dan. I am one of the TAMs serving customers in Texas. I live in a self-proclaimed 'sleepy' town of 80,000 East of Houston called Baytown.
I snuck in an bit of WRS jargon - TAM. What is a TAM? At last - a topic!
The Technical Account Manager can best be described as the technical side of the team serving the customer. Everyone know what the Account Manager does - he brings the quotes! The Inside Sales folks - they make sure you get what you ordered and get regular calls to see that your account issues are attended to - all great folks.
...but the TAM?
Officially we are a pre-sales resource. We are there to help the prospect determine the best set of products needed to ensure success of their project.
In reality we also serve as design consultant, someone to bounce debugging ideas off of, advocate for the customer, emergency support, first responder to product questions and (too) often enough - trade show staff. You see us everywhere.
...I wonder if this will finally be a way to explain to my Mom what I do?
- dan
Daniel Poirot has over fifteen years of experience working with VxWorks. After receiving a BSEE at the University of Houston in 1983, Dan went to work at the Johnson Space Center as a NASA contractor. His areas of research and application development over the next fifteen years included system automation, robotics, machine vision and process control. Dan joined Wind River as a Field Applications Engineer in 1998 and continues to serve customers in Texas as a Technical Account Manager.
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