Software Quality: What You Don’t Know CAN Hurt You

By Paul Henderson

Henderson_lg On Tuesday of this week, Jim Lentz, president of Toyota Motors Sales USA, testified before the House Energy and Commerce Committee about the car manufacturer’s problems and recalls.  Yes, it was Mr. Lentz’s turn in the proverbial hot seat.

During pointed questioning by House members, Mr. Lentz said that the repairs prescribed by Toyota might “not totally” solve the problem of unintended sudden acceleration in its vehicles. He also admitted that Toyota is still trying to determine the source problem, including the possibility – previously denied – that the vehicles’ electronics systems (software!) might be at fault.

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