Inadequate Management Visibility into Quality is Eroding Confidence
By Paul Henderson
Here’s the next installment in my series on our embedded device software industry testing survey conducted in April-May 2010 with almost 900 respondents (see previous blog postings). If you’d like a copy of the full report in pdf, please drop me an email at firstname.lastname@example.org and I will send it to you.
In this section of the survey we asked participants about how they measure software quality today, the metrics most often cited by survey respondents were reactive in nature such as tracking customer-reported failures and open defects rather than metrics that can help them prevent defects.